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Concierge Aparthotel – Luxembourg City, Luxembourg
Full-time
ABOUT B-APARTHOTELS

Our modern aparthotel, located in the vibrant Bonnevoie district of Luxembourg City, blends the comfort of home with the services of a hotel. We welcome an international mix of business and leisure travelers and strive to offer each guest a warm, seamless, and well-organized stay. To strengthen our on-site team, we’re currently hiring a motivated concierge ready to take an active role in enhancing the guest experience.

WHAT YOU WILL DO
  • Be the friendly face guests meet first – welcoming, informing, and assisting them with any needs
  • Support check-in and check-out when needed
  • Keep all communal areas (lobby, hallways, outdoor zones) clean, tidy, and inviting
  • Handle small maintenance tasks and repairs (e.g., light bulbs, basic troubleshooting)
  • Monitor and oversee the work of the cleaning company
  • Manage linen stock and deliveries, ensuring timely restocking
  • Coordinate with external providers and technicians for occasional interventions
  • Organize deliveries, mail, and key/badge management
  • Track and maintain cleaning and maintenance supplies
  • Report technical issues or malfunctions to management
  • Share recommendations about local transport, restaurants, and activities with guests
WE ARE LOOKING FOR
  • Previous experience in a similar role or in hospitality/service is a strong plus
  • Handy and well-organized, with basic technical skills
  • Able to coordinate with external service providers
  • Guest-focused mindset, with discretion and a natural sense of hospitality
  • Fluent in French and English (German and/or Luxembourgish is a bonus)
  • Independent, reliable, and highly responsible
  • Flexibility to work occasionally in the evenings or on weekends
WE OFFER YOU
  • A versatile role in a welcoming and international setting
  • Competitive salary
  • Opportunities for personal and professional growth
  • A collaborative team culture built on respect and mutual support

 

INTERESTED?
Send your CV and motivation letter to jobs@smartflats.be, mentioning Concierge Luxembourg Application in the subject line.

We look forward to hearing from you!

Apply Now

To apply, send your CV and a short cover letter explaining how you would fit in our team. Send it to jobs@smartflats.be mentioning the position you apply for in the object of the email. Looking forward to meet you!