Customer Reviews Policy

The customer reviews displayed on our website are sourced from the website Booking.com. The
management and the verification of the authenticity of the reviews are performed by Booking.com.

You can consult their reviews policy here.

Smartflats s.a. do not publish all reviews collected by Booking.com.

Smartflats s.a. publishes a selection of positive reviews in their integrality and, when required,
translated through Google Translate.
Smartflats s.a. do not modify any reviews.

To report a potentialy fake review, please contact Smartflats which collects the reviews.