About Us

So who’s behind this creative hospitality concept?
Get to know our story and our team.

Our story

Smartflats was founded in 2012 with the idea to step up the game and combine the comfort and ease of a hotel, with the flexibility and local feel of a rental apartment, but within a stylish and professional setting.

Thanks to the commitment of our young and dynamic team, we’ve been able to provide joyful memories to many guests ever since.

Today, we welcome our guests in their cosy temporary homes in many cities across Belgium and Luxembourg.

The Concept

At Smartflats we want to offer you space, flexibility and a real shelter. A place to feel at home. Our spacious apartments combine the ease of a private apartment with the services and comfort of a hotel, and always at amazing, central locations. This is how you enjoy urban life at its best, whether you stay for 1 night or even several months.

What we strive for

We continuously work towards the best. Always on the lookout for the next great location, renowned designers to work with, or the best recommendations in each city (that last one is tough, but we gladly sacrifice ourselves to check out the hottest brunch places and coolest restaurants to provide you with tips).

If you feel at home in our apartments and make some beautiful memories along the way, then we have achieved our goal.

The faces behind Smartflats

They are the ones that keep this boat afloat and whose vision is brought to life in each Smartflats apartment. Meet the leadership team:

Alexandre Szmaj

Founder and CEO

Philippe Roose


Alexandre Dufrene

Operations Advisor

Julie Tome

Human Resources Manager

Nathalie Dernoncourt

HR & Admin Support

Céline Moret

Chief Marketing Officer

Hadrien De Landsheer

Finance Manager

Massa Nese

Revenue Manager

Fabian Vassiliou

Operations Project Manager - Quality

Armonie Mayaka

Property Manager

Eleonor Jimenez

Property Manager

William Fankam

Guest Relations Officer

Junior Tatu

Guest Relations Officer Front Office


Guest Relations Officer Back Office

Jovanna Macura Croonenberghs

Guest Relations Officer Front Office

Megan Downey

Controller Manager

Mohamed Houssein Ahmed


Isaac Kawa

Operations Project Manager

Matteo Adande

Social Media Assistant

Ilana Descamps

Marketing Assistant

Stella Djoufack

Guest Experience Assistant

Join the Smartflats Team

Do you think you have what it takes to bring overnight stays to the next level? Check out our vacancies.

Are you an owner ?

We are looking for landlords and lessors who wish to join the Smartflats adventure and take advantage of a global and professional management.

Smartflats is looking for new buildings

Smartflats is a rapidly expanding company. Continually on the lookout for the best locations and the best apartment blocks, we are on a permanent quest to find what could become the next Smartflats.

Do you want to know more about us and see how you can be part of the adventure?

Contact our Property Management Team:

Email: property@smartflats.be | Phone: +32 2 (0) 588 56 44